Balancing Technology and Humanity in Modern L&D with Robert Panetti of Avetta
Robert Panetti, Revenue Enablement Program Manager of Avetta, joins us to examine how AI is reshaping L&D, why curation is overtaking creation and how sales enablement benefits from concise, performance-focused training. He discusses mentoring, the role of human judgment in quality control, and practical ways teams can pair automation with context to drive meaningful learner outcomes.
Key Takeaways:
00:00 Introduction.
04:10 The rise of AI shifts L&D priorities from content creation to content curation.
07:47 Sales enablement requires concise training that respects learners’ time.
08:48 Effective design favors simplicity and measurable impact over lengthy formats.
09:54 AI tools enable targeted performance support and role-based guidance in L&D.
12:27 Mentorship strengthens leadership capability and interpersonal effectiveness.
15:03 Working with AI while keeping a human perspective becomes a core skill for learning leaders.
19:54 Learning leaders serve as mentors who provide context and help people achieve better outcomes.
Resources Mentioned:
“Badass: Making Users Awesome” by Kathy Sierra
Learning Guild (previously E-Learning Guild)
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