AI Transformation in Learning: How AI Agents and Digital Coworkers Redefine Work with David Chestnut of Accenture
David Chestnut, Principal Director of Talent Strategy and Agentic Reinvention of Accenture, shares actionable insights into the shifting landscape of L&D, emphasizing the rise of AI-powered agents as digital coworkers and outlining practical frameworks for leaders adapting to these changes.
Key Takeaways:
00:00 Introduction.
05:49 The focus of L&D is now on behavior change, not just delivering training.
09:21 Preparing participants with tools, time and safety is key to learning and growth in L&D.
11:13 Team collaboration supports effective workplace learning and better outcomes.
14:30 Frameworks help L&D leaders decide what work technology should automate and what is best for people.
21:37 Good L&D relies on combining technology, accurate information and clear instructions.
24:26 Staying up to date in L&D means following credible experts and quality research.
31:30 Real relationships, whether among people or with digital coworkers, make learning results stronger.
Resources Mentioned:
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