How Empathy and Experience Shape Success in L&D Partnerships with Lori Fancher of TrainingPros
On this episode, Lori Fancher, Relationship Manager of TrainingPros, shares lessons from a career spanning corporate training, performance consulting and L&D leadership. Lori explains how relationship management, consultant partnership and disciplined processes drive consistent results and award-winning outcomes.
Key Takeaways:
00:00 Introduction.
03:53 Culture and performance consulting extend impact beyond training-only solutions.
05:12 Direct relationships offer consistent service and value to clients.
06:51 Remote collaboration builds strong consultant communities, despite the distance.
08:57 Long-term consultant integration supports award-winning L&D outcomes.
11:00 Streamlined processes make recognition achievable for busy L&D teams.
13:20 Adaptability, integrity and commitment keep consultants in demand.
14:43 Responsiveness and practitioner-vetted talent earn client trust.
Resources Mentioned:
“The HR Scorecard” by Brian E. Becker, Mark A. Huselid and Dave Ulrich
“Scrum” by Jeff Sutherland and JJ Sutherland
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