Integrating Executive Coaching Into L&D Strategy with Nicole Poole-McGill of Digitas

Nicole Poole-McGill, Senior Vice President, Talent Development of Digitas North America, shares how her team delivers L&D through coaching, consulting and curriculum. She also leads her own coaching practice, Coach Me, Coach, focused on empowering professionals through authenticity. In this conversation, Nicole reflects on how L&D is evolving, the growing impact of coaching and the importance of staying human-centered in a technology-driven world.

Key Takeaways:

(01:59) Overview of a structured L&D framework combining coaching, consulting and curriculum.

(04:13) Shift from traditional training models to more flexible microlearning approaches.

(09:04) Distinction between mentorship and coaching and the importance of setting expectations.

(11:33) Clarifying the boundary between coaching and therapy in professional development.

(13:29) Perspectives on how AI may influence L&D while preserving human connection.

(17:47) Trends pointing to increasing specialization and personalization in coaching.

(22:25) Ways coaching can be integrated into organizational learning strategies.

(29:34) Emphasis on authenticity as a foundation for leadership and professional growth.

(33:03) Call for businesses to treat L&D as essential to long-term organizational success.


Resources Mentioned:

Digitas website

“The Let Them Theory” by Mel Robbins

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