Making Learning Systems Work Smarter With AI with John Constantine of Orchestrall, Inc.
On this episode, John Constantine, SVP US Consulting Services, and Orchestrall Care Network (US) of Orchestrall, Inc., discusses shifts in regulated industries, the power of AI in training delivery and how business partnerships can elevate the impact of learning teams. He also reflects on career-defining mentorship, key skills for L&D professionals and the importance of concise communication in leadership.
Key Takeaways:
(02:06) A structured L&D strategy with defined services and metrics is essential for internal learning teams.
(04:37) L&D is moving away from document-based compliance toward practical, skills-based training.
(07:25) AI is enabling instructional designers to scale their work and increase output quality.
(08:43) Personalized learning and automated processes can significantly reduce L&D inefficiencies.
(10:12) Strong professional networks play a key role in L&D leadership development.
(11:45) Demonstrating business value helps L&D teams retain investment during financial downturns.
(12:59) Root cause analysis is critical to ensuring learning interventions deliver meaningful impact.
(15:05) Industry associations and vendor insights provide strategic input for L&D planning.
Resources Mentioned:
Orchestrall, Inc. website
“The Trusted Learning Advisor” by Keith Keating
Life Sciences Trainers & Educators Network (L-TEN)
The Association for GXP Excellence (AGXPE)
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