Learning Technology Strategy Should Start With the Problem, Not the Platform with Lan Tran of Wysora
Lan Tran, Founder and Principal of Wysora, joins us to unpack what it really means to be a learning technology strategist, the emerging role sitting at the intersection of learning, technology and business strategy.
She traces her path from software developer to learning designer to enterprise learning technology leader, and shares how that combination shapes the way she now advises organizations on their learning ecosystems, their learning culture and the mistakes that quietly undercut both.
KEY TAKEAWAYS
00:00 Why the learning technology strategist role matters now.
01:15 Lan's path from software developer to technology strategist.
06:28 What separates a strategist from an LMS admin.
09:53 How the right technology builds a real learning culture.
13:03 Why people teams often misread their own learning data.
16:41 Learning systems manager vs. technology strategist, explained.
19:34 Why design should come before the platform.
26:49 What to ask before bringing in outside expertise.
30:53 The most common mistake in optimizing learning platforms.
38:14 Where this role is headed as AI reshapes L&D.
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RESOURCES MENTIONED
DePaul University, where Lan earned her information systems degree before starting her career
Kraft Heinz, where Lan managed the learning tech ecosystem and relaunched the corporate university
McDonald's, where Lan led design and enabling learning technology
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