Making the Impossible Possible: L&D’s Path to Workforce Transformation with Nicole Kramer of Mars
Nicole Kramer, Senior Manager of Capability Building at Mars, joins us to talk about how L&D is shifting from content creation to enabling performance. Nicole shares how a career that began in sales led her into learning and development, why AI is accelerating the move toward business transformation roles and the three boundaries she believes L&D can break down in the next five years.
She also explains why you don’t have to wait for the next title to start thinking at the next level, how to build a disciplined curiosity and which books she recommends for up-and-coming L&D leaders.
KEY TAKEAWAYS
00:00 Nicole’s north star.
03:53 Finding L&D through a career in sales.
05:14 From creating content to enabling performance.
07:26 The Gutenberg lesson for AI adoption.
09:32 Three silos L&D can break down.
12:15 Roles on a future transformation team.
13:28 Think at the next level before the title.
15:08 Building disciplined curiosity.
15:57 Creating a personal learning ecosystem.
18:00 Books for up-and-coming L&D leaders.
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RESOURCES MENTIONED
The Coca-Cola Company, where Nicole moved into her first formal L&D role after years in sales
Brandon Hall Group Excellence Awards, the L&D awards program where Nicole was a recent winner
Tigerhall, the social learning platform Nicole uses almost daily to learn from other industries
Reforestation World, TrainingPros’ company charity, which has planted over 5,000 trees to date
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