Designing Learning Experiences for Speed and Agility with Jessica Fraser of Floor & Decor
Jessica Fraser, Director of Learning of Floor & Decor, joins us to discuss how agile methodologies are reshaping instructional design, why a solid process foundation is the prerequisite for effective AI adoption and what it means to move an L&D team from order takers to strategic partners.
KEY TAKEAWAYS
00:00 Introduction.
02:00 How an unexpected moment at The Home Depot changed the entire trajectory of Jessica's career.
04:00 What it actually looks like to lead L&D at Floor & Decor and why she's focused on aligning L&D strategy with business.
06:00 The two shifts Jessica believes have changed L&D more than anything else in recent years.
08:00 Why AI adoption fails without this foundation already in place.
09:00 The thing Jessica thinks L&D teams should be building instead of courses.
12:00 The one skill Jessica says every L&D professional needs most right now and why business partners are making it urgent.
14:00 The mentor who shaped how Jessica thinks about L&D leadership, and the balance he modeled.
17:00 Where Jessica goes to stay sharp, including one source she says is more underrated than people realize.
18:30 The book Jessica recommends for L&D pros who want a seat at the strategic table.
RESOURCES MENTIONED
https://www.flooranddecor.com
https://offbeat.works/
"The Trusted Learning Advisor" by Keith Keating
https://www.amazon.com/dp/1398612456/
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