Why L&D Teams Need Consultative Skills with Dr. Hope Eady of Habitat for Humanity International
Dr. Hope Eady, Learning and Development Director, Housing Opportunities and Mission Engagement, of Habitat for Humanity International, believes the most important skill in L&D is the ability to think alongside the business as a true consultative partner. Hope shares how she approaches learning as a transformational experience designed to meet people where they are. Leading L&D across nearly 1,000 staff and a global network of affiliates in 60+ countries, her perspective on what it takes to do this work well is expansive and grounded.
Hope speaks candidly about the forces reshaping corporate learning and development — from AI-assisted training and microlearning to social learning and the growing demand for learning analytics that can make the business case for training investment. For training consultants and instructional designers who want to be seen as strategic partners rather than solution vendors, this conversation is essential listening.
If you enjoyed this conversation, please leave a 5-star review and subscribe to “Learning Leader Spotlight: Interviews with Corporate L&D Leaders,” brought to you by TrainingPros — because when you have more projects than people™, the right L&D consultant makes all the difference.
KEY TAKEAWAYS
00:00 Introduction.
02:07 Hope’s role at Habitat for Humanity International
05:00 Three forces reshaping L&D and why one of them is driving a brand-new training category
06:29 What L&D professionals will be held accountable for in the next 5-10 years
9:00 The most important skill for L&D teams right now
10:46 The mentor who changed how Hope thinks about learning
15:08 Why L&D professionals who ignore the world outside are already behind.
15:47 The book Hope recommends for anyone serious about learner engagement
RESOURCES MENTIONED
Habitat for Humanity International | Website
ATD (Association for Talent Development)
"Telling Ain't Training" by Harold D Stolovitch and Erica J Keeps
#LearningAndDevelopment #CorporateTraining #TalentDevelopment