Skills-Based Learning and the Future of Org Design with Dr. Katie Campbell of Equifax
Dr. Katie Campbell, Senior Director, Learning and Talent Management of Equifax, shares how she approaches L&D strategy within one of the company's largest business units — bridging corporate vision and workforce execution across performance, succession planning and learning.
Katie shares how she thinks about AI's role in reshaping workforce capabilities, why the shift to skills-based models is making learning ROI less squishy, and what Microsoft's sweeping HR overhaul signals about where org design is heading.
KEY TAKEAWAYS
00:00 Introduction.03:30 How Katie stumbled into corporate learning without ever knowing it existed.
05:04 Why Katie says it would be remiss not to talk about AI's impact on L&D right now.
06:09 The shift that’s making learning ROI less squishy and easier to tie to business outcomes.
07:30 Why Katie hesitates to use the words "human capital."
08:10 What Microsoft's sweeping HR overhaul signals about where org design is heading.
10:18 The skill Katie says L&D teams overlook most.
11:30 The mentor whose authenticity changed Katie’s thinking about leadership forever.
14:12 The AI tool available inside Equifax, which Katie says has real applications for learning.
16:20 The neuroscience book Katie is reading right now and why she thinks every L&D professional should read it too.
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RESOURCES MENTIONED
“Engaging the Rewired Brain” by David A Sousa
“Make It Stick” by Peter C Brown, Henry L Roediger III and Mark A McDaniel
“Design for How People Learn” by Julie Dirksen
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