Building Future-Ready Cultures Through Strategic L&D with Rapti Khurana of PortlyAI
Rapti Khurana, Talent Squad Advisor of PortlyAI and former VP of Talent Engagement and Development of the NFL, discusses the shift from content-centric to capability-centric L&D, what the future of learning looks like and why combining scale with intimacy is the defining challenge for learning leaders today.
Key Takeaways:
00:00 Introduction.
04:05 The biggest shift in L&D is the move from content-centric to capability-centric thinking — learning leaders are now at the table with HR to shape talent strategy.
06:10 Organizations are living in paradox; people want bite-size asynchronous learning in the flow of work while simultaneously craving connection, community and coaching.
10:20 Human connection drives resilience, innovation and curiosity in organizations — the more it is leveraged in learning design, the stronger the culture.
11:15 The future of L&D is hyper-personalized, experiential and human-centered, and coaching will become an integrated part of learning strategy.
12:05 The future of L&D combines scale with intimacy, using AI and technology to personalize learning while preserving the conditions for reflection, conversation and human connection.
15:07 Rapti draws mentorship from talent leaders, business leaders, cross-functional peers and junior team members equally.
19:08 The most important skills right now are a cluster of adaptability, curiosity, business acumen, strategic thinking and learning agility.
22:10 Rapti recommends the book “Immunity to Change” for its insight that sustainable change requires shifting mindset, identity and behavior, not just building skills.
Resources Mentioned:
Chief Learning Officer magazineLearning Forum
"Immunity to Change" by Robert Kegan and Lisa Laskow Lahey
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