AI Slop, Skills Gaps and the L&D Wake-Up Call with Laura Campion of Pfizer
Laura Campion, Director, Revolution Learning Specialist at Pfizer, joins us to discuss how L&D is evolving in the age of AI — from microlearning and embedded performance support to the diagnostic skills that no algorithm can replace.
KEY TAKEAWAYS
00:00 Introduction.
02:04 L&D is one of the few fields where your expertise travels across every industry.
03:30 The three biggest shifts Laura is seeing in L&D right now — and why one of them may surprise you.
05:03 The AI tool Laura is currently using at Pfizer to walk learners through complex decision-making in real time.
07:08 AI will create a clear divide in the L&D field — and what separates the two sides.
08:20 The counterintuitive prediction about the future of instructor-led training.
10:04 The mentor who changed the trajectory of Laura's career and how he helped her make the leap from classroom to corporate.
13:10 The diagnostic question every L&D professional needs to ask before recommending a single solution.
15:12 Why Laura says completions are not a metric worth measuring.
18:05 Two book recommendations, one for every L&D professional and one specifically for teachers considering a transition to corporate.
19:30 What more companies should understand about hiring teachers.
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RESOURCES MENTIONED
CLO Chief Learning Officer Conferences
“Teachers to Trainers” by Lisa Spinelli
#LearningAndDevelopment #CorporateTraining #TalentDevelopment