Helping L&D Teams Balance Human Insight With AI Acceleration with Kimber Hanrahan of GoDaddy

Kimber Hanrahan, Head of Learning and Development of GoDaddy, joins us to share how L&D can evolve by aligning closer to business outcomes while maintaining a people-first mindset. She talks about leveraging AI, promoting experimentation and driving change through inclusive leadership. Drawing on decades of experience across industries, Kimber highlights how running L&D like a business can unlock deeper strategic impact.

Key Takeaways:

(03:07) Measuring impact in business terms builds credibility for L&D functions.

(05:09) Being proactive helps L&D become a valued partner in business planning.

(08:22) Technology enhances efficiency but still requires human validation.

(09:58) Evolving L&D roles reflect the shift toward virtual and digital engagement.

(13:25) Embracing experimentation can accelerate innovation in learning.

(17:06) Inclusive design is essential to support diverse learning needs.

(26:54) Leadership development includes learning to challenge personal biases.

(30:44) Empathy and openness are critical for building effective collaboration.


Resources Mentioned:

GoDaddy | Website

Harvard Business Review

Training Magazine

ATD

The Wall Street Journal

“Leadership and Self-Deception” by The Arbinger Institute




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Customizing L&D Programs for Career Flexibility with Aria Elsezy-Young of Morgan Properties